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FREQUENTLY ASKED QUESTIONS

At The Home Beau, your happiness is our goal. If you have a question, explore our FAQ, but don't forget, we're always here to chat!

Order processing and shipping
The majority of orders placed during standard business periods are processed and shipped within 1-3 business days, barring unforeseen circumstances or stock availability. Should an item be out of stock at the time of your order, you will be notified promptly and offered alternative options.

For expedited delivery by a specific date, please select the express shipping option at checkout. This guarantees prioritized processing and shipment to meet your desired timeframe.

Should you have any further inquiries or require additional information regarding shipping timelines, please do not hesitate to contact our customer service department.

What Payment Methods Are Accepted?
Here at The Home Beau, we strive to make your shopping experience as convenient as possible. To ensure a smooth checkout, we accept the following payment methods:

- Major Credit Cards: We proudly accept all major credit cards like Visa, Mastercard, American Express, and Discover. Simply select your preferred credit card option at checkout.

- PayPal:For those who prefer online payment solutions, we offer secure and reliable payment processing through PayPal. Just choose the payment method that best suits your needs during checkout! We don't list specific options to keep your response concise and avoid overwhelming customers with choices.

If you have any further questions or encounter any issues during checkout, please don't hesitate to contact our friendly customer service team for assistance.

How can I tract my order?
Once your order has shipped, you will receive a confirmation email containing a link to track its progress. Please note that orders placed on weekends will be processed and shipped during regular business hours, Monday through Friday.

Allow 24 hours for tracking information to update after your tracking number is provided. If you don't see any updates after 48 hours, please don't hesitate to contact us for assistance. We're happy to help!

Do you offer customization and gift wrapping on orders?
We understand that personalizing your purchase makes it extra special. That's why we offer various customization options, depending on the product. You can add a special message, initials, font style or a personalized design.

Gift Wrapping:

Make your gift presentation as impressive as the item itself! We offer beautiful and eco-friendly gift wrapping options for an extra touch. You can choose from various designs and colors to personalize it for your recipient. For specific details and availability of customization and gift wrapping options, please visit our [Product Customization Page] or [Gift Wrapping Page]. We're excited to help you create a truly unique and memorable gift!

I am located outside the US. Do you ship internationally?
While we love the idea of sharing our products with everyone, we currently do not offer international or Canadian shipping. We understand this may be disappointing, and we apologize for any inconvenience it may cause.

In the meantime, we greatly appreciate your interest and encourage you to stay connected with us through our website and social media. We regularly share product updates, exciting offers, and insights that you might enjoy, wherever you are in the world!

Can I cancel or change my order?
While we strive for fast processing to get your order on its way quickly, once your order is packed and ready to ship, changes aren't possible. However, we still want to help! If you need assistance, please email us at jyossels@gmail.com or call us at 718-436-4148 immediately. We might be able to offer alternative solutions like store credit or exchange options.

Still have a question? Not a problem! We're more than happy to help. Feel free to email us at jyossels@gmail.com or contact us through 718-436-4148, and we'll be happy to answer your question directly.

Add a Gift Wrap to your order, For $0.005

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